Original Equipment Manufacturer with cloud telephony

Customer communication and information is currently scattered between your CRM, calling platform, SMS providers, etc. There is a lot of data. But there is no one platform that has all the information you need. Hello IVR can help you build that source of truth.

Working with some large manufacturing firms, over the years, we have developed an expertise in the following solutions:

1)Call Tracking  to dealers in real-time 

There are a number of ways in which you must currently be passing on leads to your dealer. But, without the lack of a system in place to understand what happens to the customer after a dealer takes over, there is an information blackhole. A simple way to overcome this is to route calls to dealers using Hello IVR.

2)Tracking response time from the dealers 

This is an important parameter to understand your customers’ experience.

3)Automated calls/SMS to gather real-time feedback 

Track, measure and record customer feedback in your CRM or a simple Google sheet to get actionable insights.

4)Measuring marketing ROI of ad campaigns 

What if you can put in a different virtual number  in all your ads and track which one received the best response based on the calls? This is exactly what we help you do.

5) Integration of calls & SMS with your CRM 

A single interface for all your customer information is important to ensure that data is not scattered and can be retrieved when you need it without having to spend time and effort.

Cloud Based Telephony Services Provider In Bhubaneswar, Odisha, India

Hello IVR is the most capable Cloud Telephony Company in Bhubaneswar, Odisha, India, which offers widespread business communication services to retain existing and make new Clients by making them satisfied and happy. Providing the exact and influential services to increase upkeep and retain customers and generate new business opportunities. Our Cloud Telephony Services help you run your marketing and advertising campaign, efficiently.